Privacy Policy

Privacy Policy

Last updated: July 2026

At PINYIGUAN, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (pinyiguan.com) or make a purchase.

1. Information We Collect

We collect the following types of information:

  • Personal identification information: Name, email address, shipping address, phone number, and payment details provided at checkout.
  • Device & usage information: IP address, browser type, pages visited, and time spent on our site (collected via cookies and analytics tools).
  • Order information: Details of products purchased, order history, and communication records.

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and customer service communications
  • Improve our website and shopping experience
  • Send marketing emails (only if you have opted in)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Shipping carriers to fulfil and track your orders
  • Payment processors to securely handle transactions
  • Service providers (e.g. Shopify) who assist in operating our store
  • Legal authorities if required by law

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can choose to disable cookies in your browser settings, though this may affect some functionality of our site.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are typically retained for a minimum of 5 years for accounting and legal purposes.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at alongwithtx@atomicmail.io.

7. Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse. All transactions are processed through Shopify’s secure, encrypted payment system. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
alongwithtx@atomicmail.io